• Boarding Point: Main departure is from Clarke Quay Jetty. Arrive at least 15 minutes early to avoid missing your slot.
• Duration: Standard ride is about 40 minutes; Laser Show Cruise may be slightly longer.
• Weather: Cruises operate rain or shine, but may be suspended in severe thunderstorms for safety.
• Child Policy: Children under 3 years old ride free; children 3–11 years pay child fare and must be accompanied by an adult.
• Seating: First-come, first-served basis—no reserved seats. Arriving early helps you get a better view spot.
• Accessibility: Limited wheelchair access—check in advance if needed.
• Best Time to Go: Evening cruises (around 6:30 PM–8:00 PM) give you sunset + city lights; later slots (8:30 PM+) can catch the Marina Bay Sands light show.
• Food & Drinks: Not sold onboard; bring water if needed. No large meals allowed.
• Photography: Cameras and smartphones allowed—tripod use may be restricted onboard.

Cancellation Policy

• No cancellation
• Once the tickets are scanned, tickets are not refundable and no changes can be allowed

Child Policy

• Child age 0-2 and 0cm-90cm tall can enter free of charge 
• Child age 3-11 years old
• More than 120 cm or 12 years old considered as Adult